Real benchmark numbers across every channel — so you can stop guessing what 'good' looks like.
Get My Free AuditIf you run an HVAC company in Ottawa, you're probably paying for leads somewhere — Google, HomeStars, Local Services Ads, maybe a marketing agency. The question almost nobody can answer: what should a lead actually cost? Here are the benchmark numbers, straight from published 2025–2026 industry data.
Industry studies show 80% of sales take five or more contacts — while most contractors stop following up after one. Add unanswered calls during work hours and the math gets ugly: the cheapest lead you'll ever buy is the one already in your missed-call log. (Try our missed-call calculator — it takes 20 seconds and usually hurts.)
First $200: fix follow-up — missed-call text-back and a five-touch sequence, so nothing leaks. Next $1,000+: own the map pack — GBP, reviews, service-area pages. The rest: LSA, managed and disputed weekly. Paid search ads only after the first two are converting, because ads pointed at a leaky bucket just speed up the leak.
Sources: LocaliQ 2025 home-services benchmarks, Contractor Marketing Pros HVAC lead-cost data, WebFX home-services benchmarks. Full citations available on request — we don't make numbers up.
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